SHIPPING POLICY

Domestic Shipping

Once we have received your order, we will process the shipping within 3 working days.
We offer Free Shipping in Hong Kong on all orders over $300 HKD

(not valid in conjunction with other promotions/discounts)


Our primary shipping service is SF Express and will typically take 1-3 working days to deliver within Hong Kong.

(Please note that starting from 5 March 2022, to-door delivery services are suspended, delivery may take longer)
Should you require using a specific courier service, please contact us at wakaartisans@gmail.com.


International Shipping - Rest of World

Quotation of using a number of different couriers will be given on each order
Please contact us directly at wakaartisans@gmail.com

PAYMENT METHOD

We accept payments for all major credit cards through our online shop.

We also offer the option for payment and collection in-person. In-store we accept cash, Visa/Master, UnionPay, Amex, Alipay & WeChat Pay. Please note that if you choose this option, we will hold your order for up to 30 days. 

WHOLESALE INQUIRIES

We are open to discussing consignment opportunities with retail brands and shops. Restaurants are also encouraged to get in touch for wholesale prices on larger orders.